Frequently Asked Questions
Shipping Information
What is the estimated delivery time?
roducts are typically dispatched within 4-10 days of order confirmation depending on Your destination and services related to the Product shall be provided after the delivery of the Product. Once the product is dispatched for delivery we will notify you of the same.
Are there any shipping charges?
We charge for shipments in certain pincodes. Any additional charges like entry taxes shall be borne by us. When you enter a pin-code in the address field while ordering a product, the system will indicate whether we charge for shipments to your pin-code or not.
How do I track my order?
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Can I cancel the order?
We take great pride in all the designs we create and curate. In the rare case that you do not like the product, or are unable to make space for it, you may cancel the order only in the following cases and in the following manner.
FAQ Second Version
Shipping methods vary depending on the nature of the products, the shipping carrier, the destination, and the urgency of delivery. Here are some common shipping methods available for businesses:
The delivery time for your package depends on factors such as the chosen shipping method, carrier's delivery options, distance, customs procedures for international shipments, and the sender's processing time. Standard shipping takes about 3 to 7 business days domestically, while expedited shipping offers delivery within 2 to 3 business days. Same-day or next-day shipping provides the fastest option, typically within 24 hours. International shipping times vary widely, from a few days to several weeks. In-store pickup allows customers to receive orders within hours to a day after placing them online. Tracking information provided by carriers helps monitor shipment progress and get real-time updates on delivery estimates.
If you encounter any issues with tracking your order or if there are delays beyond the estimated delivery date, you can contact the shipping carrier's customer service for assistance. They can provide additional information and help resolve any issues related to your shipment.
If you encounter any issues while placing your order or have questions about the ordering process, you can reach out to the website's customer service for assistance. They can provide guidance and support to help you complete your purchase successfully.
When contacting customer support, be sure to provide relevant details about your query, such as your order number, account information, and a clear description of the issue you're experiencing. This will help the customer service team assist you more effectively.
When browsing an online store, look for cues during the checkout process to determine whether creating an account is required or optional. Typically, websites will provide clear prompts or options to guide you through the checkout process, including whether you need to sign in, create an account, or proceed as a guest.